THE INFLUENCE OF OFFICE AUTOMATION ON SECRETARIES JOB PERFOMANCE IN GOVERNMENT MINISTRY IN ONDO STATE, NIGERIA
Kuteyi Raymond Kayode & Fasoranti Temitayo Victor
Department of Sociology
Federal University, Oye-Ekiti
Email: rayskuti@yahoo.com, temitayofash@gmail.com
ABSTRACT
ICT has enhanced the proficiency of secretaries on their jobs by enabling them to process accurate and relevant information within the shortest possible time. The advent of ICT has dramatically changed the roles and effectiveness of secretaries in government offices; hence there is need for availability of ICT resources/equipment in government offices as well as acquisition of requisite skills and competencies by the secretaries. Structured questionnaire was the only instrument used for data collection and 96 copies of this questionnaire were administered in six government ministries in Ondo state. With the population of 84 secretaries, no sampling was drawn due to the small number. The mean statistics and standard deviation were used to analyze the ICT resources available for the secretaries and the skills acquired by them Items with mean score of 2.50 and above on the 4-point response scale were accepted while those below 2.50 do not qualify to be accepted. The regression analysis at 0.50 level of significance were used to analyse the effects of office automation on secretary personal quality,interpersonal skills, job related skills, and professional behaviour. The researcher recommended among others that government ministries should procure the latest model of ICT facilities to enhance secretarial functions and create opportunity for training and re-training of the secretaries to be abreast with the new changes and advancement.
