Category Archives: International Journal of Management Studies, Business and Entrepreneurship Research 2018

The Effect of Quality of Money Notes on Automated Teller Machine Efficiency among Deposit Money Banks in Lagos state, Nigeria

Shonubi, A.O¹ (PhD) & Abuh, A.I²

Department of Business Administration

McPherson University, Seriki-Sotayo, Ogun State, Nigeria

E-mail: astor.abu@gmail.com, bosak200020012000@yahoo.com

Corresponding author: Shonubi, A.O¹

ABSTRACT

The pursuit to understand quality of money notes on automated teller machine efficiency among deposit money banks has become more demanding and attention-grabbing over the years as it results in wasting of man hours. Unmanaged queues are detrimental to the productive operation of banking service systems. It is in light of this that this study investigated the effect quality of money notes on automated teller machine efficiency among deposit money banks in Lagos state, Nigeria. The study used descriptive survey design. The population of the research consisted of 258,699. The sample size was determined using the formula suggested by Cochran to arrive at 931. A multi-stage sampling method was used. A structured questionnaire titled “Quality of Money Notes on Automated Teller Machines” was used. The questionnaire was validated and administered with 82.9 percent response rate.The Cronbach Alpha for the two constructs was 0,879 and 0.880 while the KMO 0.749 and 0.724 respectively. The data was gathered through questionnaire and was analysed using regression analysis. Findings revealed that there was a significant effect of quality of money notes on efficiency of automated teller machines. All the queuing analysis of system factors variables had positive effects on market performance (quality of money notes: R = 0.461; R² = 0.212; p = 0.000). The study concluded that quality notes will enhance the efficiency of ATM operations in deposit money banks in Lagos state, Nigeria. The analysis recommended that the managements of money deposit banks should embrace the habit of loading their ATMs with crisp notes to enhance the efficiency of automated teller machines.

Key Words: Quality of Money Notes, Machine Efficiency, ATM, Deposit Money Banks

Marketing: A Recipe for Businesses to Leverage Out of Recession in Nigeria

Ladokun, Isaac Olujide

Department of Marketing

The Polytechnic, Ibadan, Oyo State, Nigeria

ABSTRACT

This paper is a literary reflection of how marketing can assist businesses to survive during economic recession. A recession is when the economy declines significantly for at least six months. That means there’s a drop in the real GDP, Income, Employment, Manufacturing, and retail sales. For a layman’s understanding, a recession is a period of general economic slowdown. Recently, the National Bureau of Statistics revealed Nigeria’s Gross Domestic Product (GDP) figure which showed that the country’s economy contracted by 2.06 percent. This means Nigeria is now officially in a recession. Nigeria’s recession is characterised by very high inflation, declining real wages and accelerating unemployment and underemployment. This paper is based on desktop research. Information was collected from textbooks written by renowned authors, and research based articles published in the Newspapers, Professional and Academic Journals in the field of marketing and other relevant areas. The paper revealed the redemptive contribution of Marketing to businesses during recession as Delivery of standard of living to the society, Decrease in distribution cost, Provision of Job Opportunities, Contribute to Gross National Product, Acceleration of Economic Growth, Economic Resuscitation and Business Turn- Around, Building Capital, Fair Prices for Agriculture and Developer of Standards. This paper concluded that marketers must therefore, place emphasis on developing marketing system designed to utilize to the utmost of the economic level of development. This paper recommended redemptive marketing strategies to businesses during recession which include reduction of costs, training of staff, focusing on quality, reviewing of marketing strategies, excellent customer service and expanding geographically.

Keywords: Recession, Economy, Marketing, Redeeming, Economic Growth, Strategies.

Value Relevance of Accounting Information and Share Price in the Nigerian Stock Exchange

Akadakpo Bukola Adefunke (PhD) & Joseph Oseikhuemhen Ojeaga

Department of Accounting

Faculty of Management Sciences

University of Benin, Benin City

Email: adefunke.akadakpo@uniben.edu

ABSTRACT

This research aim to provide empirical evidence on the value relevance of accounting information such as earnings per share, dividend per share and cash flow on share price of publicly traded companies on the Nigerian Stock Exchange. For the purpose of this research, data were collected from secondary sources mainly from financial statements of selected companies on the Nigeria Stock Exchange. The ordinary least square regression was used to explore the relationship between the variables. Findings revealed that the value relevance of financial information has significant impact on share price and the value relevance of accounting information is significantly correlated with share price. Based on the findings, the study recommends that investors should not depend on the information from speculators or other co-investors who have the similar interest on the identical phenomenon, rather they should go through the audited annual reports which provide the mirror of the company’s performance, financial position and changes in control of the owners.

Keywords: Nigerian Stock Exchange, earnings per share, dividend per share, cash flow

Rebirth of Democracy in Nigeria: Expectations and Practice

Isah Adamu

Department of Public Administration

Ibrahim Badamasi Babangida University, Lapai, Niger State

Email: isahadamuamir@yahoo.com

ABSTRACT

After many years of transition to civil rule and its attendant problems, a very strong political antidote for the cure of socio-economic and political maladies that afflicted the slumbering giant of Africa (Nigeria) was finally discovered on May 29, 1999. It is the best system of government that can solve human’s problems. This is because, as countries all over the World including Nigeria are returning to democracy, it is assume that, democracy is a desideratum for development. Despite it’s indices aimed at development, it’s rebirth is doing more harm than good to Nigerians that instead of development, Nigeria’s case is on the reversal. Some of the reasons for this are: bad leadership, non-provision of infrastructural facilities among others. It is recommended that, Nigerian leaders should lead with the fear of God, understand and provide the basic needs of the citizens, divert the economy possibly to agriculture, and create job opportunities.

Keywords: democracy, development, employment, leadership, politics.

Work- Pressure and Somatic Complaints among Nigeria Bank Workers

Ekwo Jude C¹. & Mgbenkemdi E. H²

Department of Psychology

Faculty of the Social Sciences

Enugu State University of Technology, Agbani-Enugu State

Email: iamejike@esut.edu.ng

Corresponding author: Mgbenkemdi E. H²

ABSTRACT

This study investigated work pressure and somatic complaints among Nigeria bank workers. Using criterion sampling technique. 90 bank workers comprising 47 males and 43 females bank workers from 3 commercial banks and 3 community banks in Enugu metropolis were drawn to participate in the study.         The bank workers were within the ages of 25-55 years. Job related tension scale (Kahn, Wolfe, Quinn, & Snoek, (1964) to measure work pressure and Enugu somatization scale (Ebigbo, 1981; Ebigbo, et al, 2016) to measure somatic complaints were administered individually to the participants. A correlational design and statistics were used for data collection and analysis to test the hypotheses which stated that work-pressure would not significantly correlate with both frequency and intensity of somatic complaints among bank workers. The results showed a low negative correlation -.044 on frequency of somatization (n = 90); and a low positive correlation .092 on intensity of somatization (n = 90) between work pressure and somatic complaints.  It was suggested that other variables capable of influencing somatic complaints should be studied since a negative correlation was established on frequency and a positive correlation was established on intensity, with strong implication on frequency of symptom manifestation. 

Keywords: Work- pressure, Somatic Complaints and Bank workers.

Alleviating Poverty through Entrepreneurship Development

¹Sam. A. Olaiya & ²Onimole, S. O.

¹Department of Economics Joseph Ayo Babalola University Ikeji – Arakeji, Osun State

²Department of Entrepreneurship Joseph Ayo Babalola University Ikeji – Arakeji, Osun State

Corresponding author: Onimole, S. OEmail: onimoledayo@yahoo.com

ABSTRACT

The world is strongly divided into the rich and the poor nations. As technology develops the gap continues to widen. Poverty therefore becomes one of the “monsters” that must be fought from all its various faces. These faces include: having the face of unemployment, a gender face, face of a criminality, face of corruption, loss of human dignity, face of hunger, etc. A poor person is more likely to be unemployed; he commits crimes such as armed robbing to survive; he lacks knowledge, initiative, skills, leading to begging. To move out of this sympathetic stage, it becomes necessary to initiate possible lives of survival. One of such is through entrepreneurship development. Development is the process of improving the quality of human life. There are three very important aspects of development. One is by raising people’s level of living (their incomes and consumption levels of food, medical services, education, etc). another is by creating conditions conducive to the growth of people’s self-esteem and by increasing people’s freedom by enlarging the range of their choice variables, by increasing varieties of consumption of goods and services. Entrepreneurship development is thus one of the paths through which poverty can be fought. Entrepreneurship is a process of creating and managing a business through innovation and generating of business ideas to achieve desired objectives. It is infact a very important agent of innovation, growth and technical progress. The way forward in the fight is to participate in the diversification of the economy. Some of the ways include the development of agriculture and the agro-allied industries, small and medium industries, provision of products and services. The socio-economic implications of entrepreneurship include reduction in unemployment, acquisition of skills, educational attainment, providing new products and services, improvement on old systems – thus improving the quality of life, the improvement in the quality of life, the issue of entrepreneurship development, which is a parasea to reduction in unemployment, development in the various sub-sectors of agriculture, increase of income per capita, increase in consumption, better health services and reduction in the dependence on foreign economies through dependence and consumption of local production.

Impact of Employee Empowerment on Quality Service Delivery in the Nigeria Banking Industry: A Study of selected branches of First Bank in Enugu Metropolis

Uche Ayogu

Department of Business Administration

Micheal Okpara University of Agriculture Umudike, Abia State

Email: agbomelletus@yahoo.com

ABSTRACT

Employee empowerment is a very important issues to organizations especially those providing services. This is because the customers and employees are engaged simultaneously in the production of service. The inability of the management to control the services encounter makes the employees responsible for the quality of service delivered to the customers. This practice can directly affect the quality of service. The objective of this study is thus to determine the impact employee empowerment has on service quality delivery in the Nigeria banking industry. The study covered four branches of First Bank in Enugu Metropolis. This is because the four branches are within Enugu State metropolis and so, there was easy access. The sample size consisted of all the staff in the various branches with the exception of contract (in sourcing) staff. The study used primary and secondary data, Questionnaires were distributed to two hundred employees across the branches of first bank and regression analysis was used to analyze the data collected for the study. Out of the 200 questionnaires distributed fifteen (15) were not returned. The study found out that employee empowerment has positive and significant impact on the service quality. It recommends that First Bank should continue to promote teamwork amongst employees so that every staff irrespective of gender would work towards a common vision of achieving the objectives of the Bank. A more enabling environment for the female employees should also be encouraged so that there will be a balance in the enhancing productivity.Keywords: Employment, service quality, Nigerian banking industry

The influence of Murabaha and Ijara on Financial Inclusion in Kano, Nigeria: A Study of Jaiz Bank Plc

Ahmed Audu Maiyaki (Ph.D) ¹ , Rabiu Aliyu²  &  Hamisu Idris³

¹Department of Business Administration and Entrepreneurship Studies, Bayero University, Kano

² Centre for Entrepreneurship Development, Taraba State University, Jalingo, Taraba

³Department of Business Administration,  Taraba State University, Jalingo, Taraba

Corresponding author:

Email:  aamaiyakiy@gmail.com, rabiu2040@yahoo.co.uk

ABSTRACTJaiz Bank was recently introduced in Nigeria, before its introduction many people, especially the northern Muslims were not banking with the conventional banking system because of their detestation to interest based financial products and services and this led to the exclusion of huge amount of money outside the formal financial system. This study therefore, investigated the contributions of Islamic financial products on financial inclusion in Kano State. The study uses a sample of 378 customers of Jaiz bank in Kano. This meant that 378 copies of the questionnaire were administered to solicit responses from the customers of Jaiz bank on the contributions of Islamic financial products on financial inclusion. The scales used for measuring Ijara Financial inclusion and Murabahawere adopted from multiple sources, data were analyzed using multiple regressions. It was found that two independent variables namely; Ijara, and Murabaha had significant contributions on financial inclusion; it is therefore recommended that Jaiz bank should make the repayment period to be according to customers’ needs. It is also recommended that government should ensure costumer protection, a supervisory framework for Islamic finance and Islamic financial education be introduced at different levels of education i.e. primary to tertiary level, as all these could be helpful in encouraging Nigerians to use Shari’ah-compliant financial products and services

Intervention Analysis of Daily Moroccan Dirham/Nigerian Naira Exchange Rates

Ette Harrison Etuk & Vincent Nchedo Chukwukelo

Department of Mathematics

Rivers State University, Port Harcourt, Nigeria

ABSTRACT:

Daily Moroccan Dirham (MAD)/Nigerian Naira (NGN) exchange rates, from 12^th March 2017 to 4^th September 2017, show an abrupt jump on 4^th August, 2017. This work is an attempt to model the series using an ARIMA intervention model.  The pre-intervention rates are adjudged non-stationary by the Augmented Dickey Fuller test necessitating differencing. The first differences are adjudged stationary.  An MA(1) model is fitted to them. Forecasts on the basis of this model for the post-intervention period are obtained and their differences from their actual observation counterparts are modeled to produce the transfer function. The intervention forecasts agree closely with the actual post-intervention forecast which is indicative of model adequacy. Hence the intervention model may be used in the management of the rates.

Keywords: Moroccan Dirham (MAD), Nigerian Naira (NGN), exchange rates, ARIMA intervention model

Impact of Foreign Direct Investment in Telecommunication on Economic Growth in Nigeria

Christopher Obute,   Victor Ushahemba Ijirshar &Ashifa Tersugh

Department of Economics

Benue State University, Makurdi Nigeria

ABSTRACT

This study examined the impact of foreign direct investment in telecommunication on economic growth in Nigeria covering the period 1981 to 2014.  Econometrical techniques were employed for the analysis of data. The Augmented Dickey Fuller unit root test showed that all variables were integrated at first difference. The study found that there is positive and significant impact of foreign direct investment in telecommunication on economic growth in Nigeria in the long run only. The study also found that an initial deviation from equilibrium can corrects itself back to long run equilibrium at 71% yearly.  The diagnostic test revealed that residuals were normally distributed, and both serial correlation and heteroskedastrcity were found absent in the model.  The study therefore recommended that the Nigerian government should aggressively initiate policies to change the expenditure pattern in the country that would stimulate the economy towards rapid and sustained economic growth path, and create enabling environment in order to attract more of foreign investments in the country through tax incentives, development of infrastructural facilities, and improvement of the institutional qualities and capabilities of the state. More so, training of human capital to augment increasing FDI in Telecommunication in the country to achieve economic growth is imperative.

Keywords: Economic Growth, Foreign Direct Investment, Government Expenditure and Telecommunications

JEL Classification: O47, E62, L96