Bureaucratic Corruption and Service Delivery in the Edo State Civil Service: A Study of Selected Ministries
Okoh Itebite Daniel
ABSTRACT
The study examined bureaucratic corruption and its effect on public service delivery in the Edo State Civil Service. In the course of carrying out this study, the correlational research design was adopted and the survey method of data analysis was utilised to elicit responses from the respondents via a structured questionnaire and results were analysed with chi-square. The study revealed that was no significant relationship between embezzlement of public funds and health care services rendered by the Edo State Ministry of Health. The study also revealed that there was no significant relationship between public sector fraud and electricity power supply to the citizens of Edo State. The data confirmed that there is a significant relationship between bribery and corruption and the deplorable states of roads in Edo State. The data also demonstrated that there was no relationship between nepotism and general service delivery in the Edo State Civil Service. The paper concluded that bribery and corruption had the most negative impact on the delivery of public service to citizens of Edo State. The study recommended that the mechanism of transparency and accountability in all institutions of government must be strengthened especially in the procurement process and that there should be adequate remuneration, improved incentives and a good working environment for employees.
