Implementation of Digital Reference Services as a Tool for Social Justice in Judicial Libraries: Challenges and Strategies.

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Implementation of Digital Reference Services as a Tool for Social Justice in Judicial Libraries: Challenges and Strategies.

Envuluanza Magaji Agu & Evelyn Iroabuchi Enwerem
Library Department, National Judicial Library, Abuja
Library and Documentation Department, National Judicial Library, Abuja
magaji123456@gmail.com & eveybesty1@gmail.com

ABSTRACT

This surveyed the emergence of digital reference services and their benefits to the user community especially special libraries that deal with a specialized way of delivering information to their clientele as a result of the weakness of the traditional reference services. The study found that with digital reference services, the administration of justice will be very fast because judges and likewise lawyers can have information at their fingertips in various forms. However, it was revealed that there are hindrances associated with the implementation of digital reference services in judicial libraries after which strategies were highlighted to ensure proper implementation for better service delivery to the user community.
Keywords: Implementation; Digital Reference Services; Social Justice; Judicial Libraries: Challenges and Strategies.