SCHOOL ADMINISTRATORS’ ROLE IN JOB DESIGN AND ERFORMANCE OF OFFICE EMPLOYEES IN TERTIARY INSTITUTIONS IN RIVERS STATE
Nweke, Emmanuel Onyekachi; Nwankwo, Stella Amuma
Department of Educational Management
Ignatius Ajuru University of Education, Rumuolumeni, Port Harcourt, Rivers State
Email: emy1242000@yahoo.com; stellaamumanwankwo@gmail.com
ABSTRACT:
The study delved into school administrators’ role in job design and role performance of office employees in tertiary institutions in Rivers State. A sample size of 250 was drawn from a population of 400 consisting of administrators (HODs, Deans, Bursar, directors and other principal officer) in tertiary institutions in Rivers State. The purposive sampling technique was adopted. The tertiary institutions included the Rivers State University, Ignatius Ajuru University of Education, Port Harcourt, Capt. Elechi Amadi Polytechnic, Port Harcourt, KenSaro Wiwa Polytechnic, Bori and Rivers State College of Health Technology. Out of the 250 questionnaire instruments distributed, 235 or 94% were duly completed and returned. The analysis of this study was based on the returned copies. Two research questions and two null hypotheses were posed. The descriptive statistical of tool of mean and standard deviation was used in answering the research questions while Chi-square was used in testing the research hypotheses. The questionnaires were validated by a senior lecturer in the department of Educational Management Ignatius Ajuru University of Education, Port Harcourt. The reliability of the instrument was tested using the Crumbach Alpha (SPSS version 23) and obtained .811>.71 which showed that the instrument was highly reliable. The findings showed that job enlargement, role differentiation or rotation, job enrichment and engineering approach lead to greater performance of the office staff. The study recommended that administrators should endeavour to allocate roles to staff according to the staff competences, attitude, skills.
Key Words: School administrators, Role, Office employee, Tertiary institutions, Job design, Approaches, Performance.
