APPRAISAL OF CHALLENGES OF STAKEHOLDERS’ MANAGEMENT IN CONSTRUCTION PROJECTS IN NIGERIA
*Yahaya M. B1; Kasimu M. A2; Shittu A. A1&Saidui1
1Department of Quantity Surveying, Federal University of Technology, Minna, Nigeria
2Department of Quantity Surveying, the Federal Polytechnic, Bida, Nigeria
Email: kasimumohammed@yahoo.com and yahayaqs@gmail.com
ABSTRACT
The construction industry worldwide has a poor record of stakeholder management during the construction process. This ineffective stakeholder management affected cash flow system of projects and eventually deterred the success of project delivery. Therefore, the paper aimed at establishes factors that cause challenges of stakeholders’ management in construction projects. To accomplish the aim, survey questionnaire was adopted as a result of fragmentation and diversification in the construction industry. The questionnaire was designed in five (5) point Likert scale format with closed ended questions. A total of 100 numbers of questionnaires was distributed to Engineers, Quantity surveyors, Project Managers, Construction Managers, Contractors, Consultant and other stakeholders in the construction industry. Only 82% of the questionnaire distributed were filled correctly and returned which was used for the analysis. The descriptive analysis was used to analyse the data obtained from the responses of the respondents. The results obtained from analyses shows the major factors that causes challenges to stakeholder management as civil unrest and lack of political stability, change in bye law and regulations, delay in site handover, delay in inspection and approval, financial problems and non-adherence to specification. In addition, major mitigating measures to reduce challenges of stakeholder management were analysing conflicts and conditions among stakeholder, understanding area of stakeholder interest and encourage team work and collaboration among stakeholders. Thereafter the paper recommended that there should be adequate project planning and programming right from inception to completion stage of project to avoid delays, inflation, claims and conflict. In addition, project manager should encourage proper monitoring and feedback mechanism.
Keywords: Stakeholder, Construction projects, Stakeholder management, project success and project management
