Emotional Intelligence and Work Overload as Predictors of Burnout among Health Workers in Makurdi Metropolis
Chinelo Helen Ogwuche; Joseph Ianna Nyam & Atabo Cyril Paul
Benue State University, Makurdi
Email: chineloogwuche@gmail.com
ABSTRACT
This research investigated emotional intelligence and work overload as predictors of burnout among health workers in Makurdi metropolis. A cross-sectional survey design was used for the study and the researcher used 228 participants in the study 120 (52.6%) male and 108 (47.4%) were female. Simple and multiple regression analysis were used to test the three stated hypotheses and the result indicated that, there was no significant difference on the prediction of emotional intelligence on burnout, R = .122 and R2 = .015, F (1, 226) = 3.402, p>.05. On the other hand, the result showed that, there was a significant difference on the prediction of work overload on burnout, R = .593 and R2 = .352, F(1, 226) = 122.576, p<.05. The result further showed that, there was a significant difference on the joint prediction of emotional intelligence and work overload on burnout R = .612 and R2 = .375, F(2, 225) = 67.410, p<.05. The findings were discussed in line with other related works and it was recommended among others that, conscious efforts should be made to ensure the reduction of work overload on staff of health workers. This will enable them manage their lives well even in the work place and it will not lead them to burnout on their jobs.
Key Words: Emotional intelligence, work overload, burnout, health workers.
