Leadership and Organisational Efficiency in selected Small/Medium Enterprises (SME) in Port Harcourt Metropolis
1Larry-love E. Nduonofit, PhD; 2Kalabo, Teirei Dio & 3Gold Nwala-Cadger
1,2Department of Sociology, Faculty of Social Sciences, University of Port Harcourt
3Department of Sociology/Anthropology, Faculty of Social Sciences, University of Uyo
E-mail: larrylove.nduonofit@gmail.com, kteireidio@gmail.com, chinedu11@yahoo.com
Corresponding Author: Larry-love E. Nduonofit, PhD
ABSTRACT
Overtime, the role of leadership in enhancing efficiency in work place has been emphasized. Such emphasis has been placed on the fundamental role leadership can play to meet strategic goals and objectives, whether it is an individual-owned enterprise, government organization, or a joint partnership. This study is an examination of the impact of leadership on organizational efficiency in small and medium organizations in Port Harcourt metropolis. In this study, organizational efficiency is measured in the light of leadership pattern and effective communication. However, the instrument for data collection was the questionnaire, which was used to solicit information from 76 respondents who were determined using Taro Yamane technique and selected via simple random sampling method from four (4) small-scale organizations in Port Harcourt metropolis. Data for the study was analyzed using a non-parametric statistical technique – Chi-square (X2). The study reveals that the Leadership pattern adopted by a small organization correlates positively with the performance of the organization. The study also revealed that effective communication in small organizations’ is directly relates to employees high input to their organization, and this translates to customer satisfaction in the selected small scale industries. The study has also reveal that attending to the general welfare needs of employees would go a long way in mitigating low morale amongst employees and drive efficiency. The study recommends that Leaders of small organization should be respectful, responsible, accountable and inspirational to their subordinates
Key Words: Leadership; efficiency; communication; inefficiency; small-scale organization.
